Are boxes customized? Does everyone get the same box?

BB5 Boxes are not 100% customized and every month we have a slight variation of colors, shades, or products sent out.

When you create an account with us, we offer a beauty profile for you to fill out so we can get to know your preferences. While we use the beauty profile as a guide for our products as a whole, we are unable to customize boxes on an individual basis at this time.

We strive to feature products that don't require specific hair types and skin tones- and we love to hear from you! You can help us pick what brands and products we decide to feature at large by providing feedback-- fill out the beauty survey in your account portal, chime in on our various social media accounts, and give us feedback at!

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